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You’ll find the answer to many frequently asked questions below. Please feel free to contact us directly if your query is not covered.

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Frequently Asked Questions

How much will you charge for my project?
The price you pay depends on the level of editing treatment you require, as well as the type of document, its length and complexity, and how quickly you need the document edited or proofread. For an exact price, click here.
My subject is very specialised. Are you sure you can help?
We are able to process approximately 98% of all orders that are placed with us, including PhDs. If you cannot find your subject on our order form, please contact us and once we know full details, we'll determine if we can take your order forward.
Who is the typical Oxbridge Editing customer?
Since we began offering our bespoke editing service over 11 years ago, we have evolved largely as a business and now assist students and organisations from across the globe. Whether you’re an undergraduate student or a multi-national corporation, rest assured we have editors and proofreaders who are the perfect fit for your project.
Can I come in and speak to somebody?
Absolutely! We’re the only editing company in London that has an open-door policy. It would be our pleasure to discuss your requirements with you in further detail. Please book an appointment with us by filling in the contact form.
How long does proofreading/editing take?
As we offer a bespoke service, we like to let our clients dictate the deadline when placing an order. However, if you would like a rough idea of how long it would take our team to review your document, we would personally advise allowing one day per 5,000 words that you would like to have proofread, and one day per 4,000 words that you would like to have stylistically edited.
Does the word count include references and bibliography?
Yes, we calculate the word count based on your entire document. Many of our clients prefer to have the whole document proofread/edited as this ensures continuity throughout. If you do not want the references/bibliography to be reviewed, please remove these parts from the document or inform us that the editor should refrain from making any changes here.
Can I speak to the editor?
Of course. This is one of the upgrades we offer as part of our essay proofreading service. Simply select this option when placing your order. The call will last up to 30 minutes allowing ample time to discuss the whole document.
Will my work and my details remain confidential?
Yes. This is one of our guarantees. As a registered business with an office in central London, we are bound by the Data Protection Act and the recent GDPR guidelines. If you would like to go one step further, please provide us with an NDA and our director will be glad to sign this for you.
Are all of your editors from Oxford & Cambridge?
Whilst the vast majority of our editors are Oxford and Cambridge educated, not all of them are former alumni from these two prestigious universities. We are now pleased to work with editors from the best universities across the world.
How do I make payment?
The most common way of making payment is to complete the transaction online using a secure invoice we will send you. However, we do offer other options. such as paying over the phone, via bank transfer, or coming into the office to pay using card or cash.
Do you accept American Express?
No, we do not accept American Express.
Can I pay in instalments?
Yes, for any order over £800 we are able to offer you the option to pay 50% of the order before the editor starts work, then the second 50% once we have delivered the final part of the order to you.

Have more questions?

Please get in touch with one of our expert consultants who are available to answer any queries that you have.
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