Can I speak to my editor?
Of course. This is one of the upgrades we offer as part of our online editing services to foster effective collaboration between you and your editor. Please notify us when
placing your order if you wish to include this additional service. The call will last up to 30 minutes and you will have ample time to discuss the whole document with your editor.
How long does proofreading/editing take?
As we offer a bespoke editing service, we like to let our clients dictate the deadline when placing an order. However, if you would like a rough idea of how long it would take our team to review your document, we would personally advise allowing one day per 5,000 words that you would like to have proofread, and one day per 4,000 words that you would like to have stylistically edited.
My subject is very specialised. Are you sure you can help?
We are able to process approximately 98% of all orders that are placed with us, including PhDs. If you cannot find your subject on our order form, please contact us and once we know full details, we'll determine if we can take your order forward.
Are your editing services confidential?
Yes, your work and details will remain confidential, it's one of our guarantees. If you would like to go one step further, please provide us with an NDA and our director will be glad to sign this for you.
How can I pay for my editing order?
You can securely pay online using any major debit or credit card, Amex, Apple Pay, or a bank transfer (national or international). If you’d like to spread the cost, we offer interest-free instalments through Klarna or PayPal, as well as bespoke instalment plans arranged directly with us. We also accept major cryptocurrencies, including Bitcoin and Ethereum.
Are your editors using low-quality AI tools to edit my work?
Absolutely not. Every project is handled by experienced professional editors from the top UK universities with specialised knowledge in their field. No AI tool will ever be able to match the depth of understanding, critical thinking, and subject-specific insight that human experts bring to your work.